Refund Policy

1. Who processes your order

Purchases of Hypercharged are processed through Stripe Managed Payments. Stripe, through its Link service, acts as the merchant of record: at checkout your purchase is shown as “Sold through Link”, receipts and refund confirmations are emailed by Link, and the charge appears on your statement as LINK.COM* HYPERCHARGED or similar. Approved refunds are paid back to your original payment method through Stripe.

2. Refund requests

To request a refund, email us at help@hypercharged.io with your order number and the email address you used to buy. We review requests case by case and may refuse them, for example in cases of suspected fraud or refund abuse.

You can also contact Link support about your order. Stripe may issue refunds within 60 days of purchase in certain cases.

3. Pre-orders

If you pre-order the Course before its launch date, you can request a refund for any reason until the Course is delivered. After delivery, the rules in section 2 apply.

4. One-time payment

The Course is a one-time purchase with lifetime access. There is no subscription, so there are no renewals to cancel and you won’t be charged again.

5. Your right of withdrawal (EU and UK)

The Course is digital content that is made available immediately after purchase. When you buy, you agree that delivery starts straight away and you acknowledge that you lose your 14-day right of withdrawal once you start accessing or downloading the Course content. Until you access the Course, the right of withdrawal remains.

6. After a refund

When a refund is issued, your access to the Course and the community ends, and the licence to use the downloaded materials is withdrawn.

7. Chargebacks

Please contact us or Link support before opening a dispute or chargeback with your bank. We can usually resolve problems faster directly. Disputes are reviewed and handled by Stripe.

8. Contact